Rose returns the hug, then watches as he takes out the notebook and writes in it. She reads, and then automatically responds:

"Hi, John, I..." and then she trails off. Hold on, there's a limited number of reasons why he's doing that instead of speaking. She takes the notebook and pen - and just to try it, she writes for him to see, quickly and in neat cursive:

Hello, John. Is this the most effective way to communicate with you?